FAQ

CUSTOMER SERVICE

Thank you for visiting our online store! We hope you love AJ styles as much as we do. Should you have any issues placing an order, size, or deciding between two colors please give us a ring and we will be happy to help. You can reach us Monday-Friday from 10:00am-6:00pm at 512-847-7900. 

RETURN POLICY

To ensure your complete satisfaction, we readily accept returns and exchanges for online items within 10 days. Please contact us at 512-847-7900 or email anniejamesboutique@gmail.com

All full price items purchased online should be returned within 10 days to be eligible for full refund or exchange. Items returned more than 10 days after purchase will be offered credit for the current selling price of the item minus the return shipping fee of $7.00. Online exchanges for the same item in a different size will not incur return shipping fee. The cost of return shipping ($7.00) will be deducted from the refund price for mailed returns. We CANNOT ACCEPT RETURNS OR EXCHANGES of FINAL SALE items. Please be sure ALL items are accompanied by receipt or packing list and are returned unworn and undamaged, with original tags attached.
Full price items purchased online can be returned or exchanged in stores with respect to the above guidelines. If returned with receipt, they will be refunded at the purchased price. If there is no receipt a store credit for the item’s current selling price will be issued. We do not offer price adjustments to reflect any past or future sales or promotions.


QUESTIONS AND CONTACT INFORMATION
at anniejamesboutique@gmail.com or by phone 512-847-7900 

mailing address 
Annie James Boutique 111 Old Kyle Rd Ste 100 Wimberley Texas US 78676